Refund Policy

Click here to see the 2023/24 Pass Assurance Program for this season's Season Passes.

2023/24 Cannon Season Pass Refund Policy

November 24, 2023 - April 8, 2024*
*(projected closing)

Cannon Mountain will only consider credits or refunds for illness or injury or life-altering events that prevent you from skiing, with medical documentation - on a case by case basis. A pro-rated refund may be requested for illness or injury, but is subject to final approval and a $50 processing fee per transaction. As we enter each quarter of the season, a 25% reduction applies toward the pro-rated credit or refund.

2024/2025 Tickets, Lessons and Rentals Online Purchase Refund Policy

Lift tickets, Lessons, and Rentals are non-refundable, non-transferable and may not be re-sold. Unused Lift Tickets, Lessons and/or Rentals are forfeited and will not be refunded.

Cancellations Requests: Guests can receive Resort Credit for the full amount purchased if a cancellation request is made no later than 3:00pm of the day prior to your scheduled visit.

Mountain Closure: In the event of mountain closure for any reason, Tickets, Lessons and/or Rentals will be refunded or moved to a later date.

Cannon does not guarantee the length of our season or the weather.